Privacy Policy

Privacy Policy

Last Updated: 22/04/2025

MegPro Global (“we,” “us,” “our”) is dedicated to protecting the privacy of our customers (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our hosting services, or interact with us.

1. Information We Collect

a) Personal Data You Provide Registration and account setup: name, email, mailing address, phone number, business name. Payment and billing: credit/debit card info, billing address, payment history. Support and communication: chat transcripts, email correspondence, call recordings (with consent)

b) Automatically Collected Data

Log data: IP address, browser type/version, timestamps, pages visited, referring/exit pages. Cookies and tracking: session cookies, analytics data (using Google Analytics or similar), performance monitoring, CDNs, server logs.

c) Data from Third Parties

Payment processors (e.g., Stripe, PayPal). Publicly available data sources and business partners (e.g., marketing lists).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Cookies & Tracking Technologies

We use: Session and persistent cookies for functionality and remember preferences. Third-party analytics cookies (e.g., Google Analytics) for usage tracking. Performance & security monitoring tools (e.g., CDN logs, intrusion detection). You may opt out of cookies via your browser settings, but disabling them may affect site usability.

5. How We Share Information

We may share your data with: Service providers (hosting infrastructure, payment gateways, support platforms). Legal authorities and compliance when required by law, regulation, or legal processes. Merger or sale partners in case of corporate transactions (subject to confidentiality obligations). With your consent for marketing or specific third-party features.

6. Data Retention

We retain your data as long as necessary for account administration, legal compliance, fraud prevention, or legitimate business needs. After your account is closed, personal data may remain in backups or logs for up to a specified period (e.g., 24 months), unless otherwise required or permitted.

7. Your Data Rights

Depending on your jurisdiction, you may have rights to: Access and correct your data. Delete your data (“right to be forgotten”). Restrict or object to processing. Request data portability. Withdraw consent for marketing. Lodge a complaint with supervisory authorities. To exercise rights, contact us at privacy@megproglobal.com.

8. Security

We use administrative, technical, and physical safeguards to secure your data. These include encryption (TLS at rest and in transit), secure data centers, firewalls, and regular security audits. We strive to maintain a high level of security, but no system is completely immune—so your data is provided “as is.”

9. International Transfers

As a global company, your data may be transferred to, stored, and processed in countries with different data protection laws than your own. We ensure safeguards such as: Standard contractual clauses. Privacy Shield (if applicable). Other approved compliance mechanisms.

10. Children’s Privacy

Our services are not for individuals under 16 (or higher age threshold per local laws). We do not knowingly collect personal data from minors. If discovered, we will promptly delete such data.

11. Changes to This Policy

We may update this policy periodically. We’ll notify you by email or via our website. Revisions will be dated at the top. Continued use implies acceptance of the updated policy.